Appointment making - getting you in front of potential buyers
Lead generation - giving you hot prospects to work on
List cleaning - getting up to date names and addresses for you
Market research - customer satisfaction and product viability surveys
Training - teaching your staff to cold call and close business
Consultancy - one to one advice on marketing & sales strategies

Despite our name, we're anything but a production-line. The Appointment Factory's specialist team is made up of mature people with a commercial or sales background. This is one of the keys to our success. You will meet the person or people doing your telemarketing before the start of the campaign when you will be able to give them an in depth brief. You can also keep in touch with them personally throughout the campaign and get day by day feedback and progress reports.

Our clients come from across the UK. Some have chosen us not just because of our reputation, but because of our location. Based in Cardiff, we often cost clients much less than their usual London agency!

Making Appointments

Let us take the strain out of getting you in front of potential buyers. We're used to identifying the right person to talk to, getting through to them and presenting a proposition quickly and efficiently.

Our skill in questioning and handling objections means that we have a high rate of success when it comes to getting you good quality sales appointments.

Good quality appointments - that's what we are known for. The last thing you want is to travel to an appointment only to find that you weren't expected! The Appointment Factory is all about getting you confirmed, qualified appointments where the buyer is expecting to spend time with you.

So whether you're a small company - where the directors get out and do the selling, or a bigger firm with a sales force - we can help.

Consultancy

We offer half-day one to one sessions to help you plan your sales strategy and incorporate it into your business. We can help you define and locate your audiences and develop the correct communication devices to talk to them. Whether it's telemarketing, direct mail, advertising or a straightforward field sales - we can give you advice on how to proceed.

Telesales and Telemarketing Training

Sometimes companies prefer to do their own telemarketing. This can be for several reasons. Smaller companies often don't have the budget to hire an agency on an ongoing basis. And some companies prefer to have a few of their staff spend a few hours each week making sales appointments instead.

Also, directors or partners of small companies often find themselves in a situation of needing to pick up the phone and cold-call. For many it's the first time they have had to do this - and it can be quite nerve-racking!

Our telesales courses are designed to give you confidence by de-mystifying the whole telephone selling process. The courses are tailor made for your company - so you really won't find anything else like them